Case Studies

Our recent direct clients include VisitEngland, Visit Kent, National Museums Liverpool, Forestry England, Canal and River Trust, The Body Shop, Bristol Care Homes, Coventry & Warwickshire Reinvestment Trust and other public, private and third sector clients. Through colloration with other agencies and consultants we have also worked with West Midlands Growth Company, West and North Northamptonshire, Scottish Goverment and NHSScotland, House of Lords, Wildfowl and Wetlands Trust and many others.

Experiential Activities

Employee Engagement

Personal Care Reports

Exhibition Evaluations

Tourism Research

Project Evaluation

Programme Evaluation

Visitor Experience

Economic & Social Impact

GET IN TOUCH

Enter your email to sign up to the XV Insight mailing list:

Terms Of Use | Privacy Policy | Data Protection | Disclaimer | Website by LoudLocal
© Copyright XV Insight 2023 | Company No: 10706675 | VAT No:  267255777

Terms Of Use | Privacy Policy
Data Protection | Disclaimer
© Copyright XV Insight 2022
Company No: 10706675
VAT No:  267255777

Website by LoudLocal

Skills: International Quantitative

Field: Travel & Tourism

Client: VisitEngland

What We Did

VisitEngland wanted to understand more about the role of experiential activities in influencing holiday behaviour of both domestic and inbound tourists. Online research as carried out in 11 countries, exploring 24 individual experiential activities. The complex data set provides a rich source of knowledge and insight.

Value To The Client

The outputs include an overall report, country summaries and individual dashboards for each of the experiential activities tested. All results can be seen here.

Skills: Analysis & Insight

Field: Health & Social Care

Client: Scottish Government, NHS Scotland

What We Did

Health and Social Care staff in Scotland take part in the iMatter survey each year. The project is managed by Webropol who provide the survey management, analytics and reporting tools. Helen Roberts (XV Insight) authors the annual report, published by the Scottish Government. The report explores all aspects of the survey across results and response rates. It also looks at outcomes from the survey including action plan development and team stories that illustrate examples of idea generation and best practice.

The report can be seen at Health and social care staff experience survey 2022 – gov.scot

Skills: Analysis & Insight

Field: Health & Beauty

Client: Global Health & Beauty Retailer

What We Did

The client had carried out a large online research project in 30+ countries. XV Insight was commissioned to provide individual headline reports for each country. Working to an outline template, each report addressed key metrics and topics consistently across all countries. Each report also highlighted country-specific learning.

Value To The Client

The whole project, from first sight of data, through development of analysis plan and report template to provision of all 30+ approved reports, was completed in three weeks.

Skills: Visitor Experience & Profiling

Field: Arts & Culture

Client: National Museums Liverpool

What We Did

XV Insight has carried out numerous exhibition evaluation for National Museums Liverpool. Visitor feedback is typically gathered through both face-to-face and online surveys.

Value To The Client

The analysis provides insight into the success of the exhibition in terms of both visitor profile and visitor experience. Learning and insight is taken forward to the development of future exhibitions, both temporary and permanent.

Skills: Perceptions and Market Opportunity

Field: Travel & Tourism

Client: Visit Kent

What We Did

Domestic and International quantitative research supported by qualitative depth interviews exploring the perceptions of Kent and the opportunities for development of the tourism offer.

Value To The Client

Detailed insight into the opportunities in the domestic and international markets that informed tourism strategy and marketing activity.

Skills: Analysis & Insight

Field: Heritage Sector

Client: Historic England

What We Did

We carried out an evaluation of the Breaking New Ground Project. Our work, based on Theory of Change, included analysis of project materials, depth interviews with stakeholders and the project team.

Value To The Client

The evaluation enabled the client to assess the success of the project against its objectives and desired outcomes. The insight focused on learning that could be carried forward to future projects.

Skills: Small Business Support Training

Field: Financial Services

Client: Coventry & Warwickshire Reinvestment Trust

What We Did

Depth interviews with course participants, prior to the start to understand their expectations and needs from the course. Follow-up interviews at the end of the course
assessed how well the course had delivered for participants.

Value To The Client

A clear assessment of the success of the course. Analysis provide recommendations on how future courses could be developed for different audiences.

Skills: Analysis & Insight

Field: Leisure & Tourism

Client: Forestry England

What We Did

We run visitor experience research across 25 forests within the Forestry England portfolio. Face-to-face fieldwork is carried out three times a year with reports tracking performance across the seasons and annually.

Value To The Client

Insight into the visitor profile and visitor experience both for Forestry England overall and within the individual forests. Learning informs visitor experience strategies and marketing activities.

Skills: Community & Stakeholder Engagement

Field: Sport & Leisure

Client: Sports & Leisure Provider

What We Did

The client wanted to explore the potential for development of a new leisure venue. XV Insight managed the research to support a Social and Economic Impact Assessment being carried out by Volterra.

The research comprised three elements:
1. Face-to-face interviews with users of the current leisure venue
2. An online survey for residents in the local area
3. Depth interviews with stakeholders

Value To The Client

The research provided deep insight both into the current venue and the potential for the new development.