Case Studies

Employee Engagement

Client: Scottish Government, NHS Scotland

What we did

Health and Social Care staff in Scotland take part in the iMatter survey each year. The project is managed by Webropol who provide the survey management, analytics and reporting tools. Helen Roberts (XV Insight) authors the annual report, published by the Scottish Government. The report explores all aspects of the survey across results and response rates. It also looks at outcomes from the survey including action plan development and team stories that illustrate examples of idea generation and best practice.

The report can be seen at


Evaluation, Secondary Analysis, Staff Research