This final blog in the series tells the whole story: From first mapping out what you know, and need to know, about your customers, through gathering feedback and insight effectively and efficiently, to putting the customer at the heart of your organisation. In collaboration with Webropol we have put the 5 webinars together into one complete story, that you can use to support your organisation’s journey to customer centricity.

Customer First The Whole Story XV Insight Webropol